Privacy Policy

Effective Date: 14 September 2025
Website: https://jivy.site/
Company Name: Jivy

At Jivy, your privacy matters. This Privacy Policy explains how we collect, use, store, protect, and disclose your personal information when you use our services. By accessing or using the website, you agree to the collection and use of information as described here.

Information We Collect

We may collect:

  • Personal information you supply voluntarily, such as your name, email address, or phone number when you contact us or subscribe to communications.

  • Technical data, including IP address, browser type, operating system, device information, and usage logs (pages visited, time spent, etc.).

  • Cookies and similar tracking technologies to remember preferences, analyse usage, and help improve the service.

How We Use Your Information

We use your data to:

  • Provide, maintain, and improve our services.

  • Respond to your requests or customer support issues.

  • Send you updates, newsletters, or promotional materials, only if you opt in.

  • Personalise your experience on the site.

  • Investigate, prevent, or take action regarding illegal activities, breaches of terms, or technical issues.

  • Comply with legal obligations.

Sharing Your Data

We neither sell nor rent your personal data to third parties. We may share data with:

  • Service providers who support website operations (hosting, analytics, email services).

  • Legal or regulatory authorities, when required by law or to protect rights, users, or safety.

Cookies & Tracking

We use cookies and similar technologies. You can choose to disable cookies through your browser settings, though this may limit your experience or access to some features of the site.

Data Security

We take reasonable commercial measures to secure your information against unauthorised access, alteration, disclosure or destruction. However, no electronic system is completely secure. Use the website at your own risk.

Your Rights (UK & EU Users)

If you live in the UK or EU, you have rights under data protection laws, including:

  • To access your personal data.

  • To correct or update your personal data.

  • To request deletion of your personal data.

  • To object to certain processing of your data.

  • To withdraw consent for marketing communications.

  • To lodge a complaint with the UK Information Commissioner’s Office or relevant data protection authority, if you think your rights are infringed.

Children’s Privacy

Our services are not intended for children under 16. We do not knowingly collect data from children. If you believe a child’s information has been collected, contact us and we’ll take steps to remove it.

Third-Party Links

Our website may contain links to other sites. We don’t have control over those sites, their content, or their privacy practices. Including a link is not an endorsement.

Changes to This Privacy Policy

We may update this policy from time to time. Changes will be posted here with a new effective date. Your continued use of the service after changes means you accept the revised policy.

Contact Us

If you have questions or requests regarding this Privacy Policy, contact us at:

📍 Address: 456 Queen Road, Birmingham, UK
📞 Phone: +44 121 987 6543
📧 Email: privacy@jivy.site